Delivery & Returns

UK 

Options for delivery within the UK:

• Standard shipping up to 5-7 working days - £6.00

Larger items such fabric orders over 3m are charged at £15 shipped via courier.

International 

We're delighted to now offer flat rate shipping (fabric and rugs excluded) in the below countries:

• Europe - £45 (£6 for samples)
• US - £55 (£15 for samples)
• Canada - £55 (£15 for samples)
• Australia - £70 (£15 for samples)
• New Zealand - £70 (£15 for samples)

With all other countries, shipping is calculated depending on weight of the order. For an estimated quote, please email details of your order and your address to team@weebluebell.com.

All cushions shipped outside of the UK will be shipped without an inner and will be cover only. 

We work hard to dispatch orders on time but during busy periods it may take longer. 

We reserve the right to invoice for additional shipping for selected addresses. 

International Deliveries Additional Charges

Please be aware for deliveries out-with the UK taxes, duties and handling fees will be charged to you when your goods enter the country. This will be handled by the local courier company. We have no control over these charges. Some items incur surcharges due to size or weight. Please see our International Deliveries page for more details.

How long will it take?

Parcels will arrive within 5-7 working days. Tracking information will generally be provided once your order has shipped. 

Returns

All our items are made with great care and we hope you like them. However, if for any reason you change your mind please return it, in its original packaging, unused and unopened within 30 days of receipt for a refund. For website returns, please fill out a request form in your account or send an email to team@weebluebell.com. Returns are to be sent to Wee Blue Bell, 4.04 The Whisky Bond, 2 Dawson Road, Glasgow, Scotland, G4 9SS.

When returning any goods to us we advise using a tracked and insured service and to retain your proof of postage as we cannot be responsible for any goods lost or damaged in transit. Any returns that arrive damaged may be subject to a restocking fee.

Refunds are processed within 5 working days by the original payment method once we have received the package back. If the card has expired, we can offer alternative refund methods of PayPal or bank transfer.

Please note opened bedding with the seal broken cannot be returned unless faulty for hygiene reasons. Our bedding and sheets come in a bag made from exactly the same cloth as the duvets and sheets, so colour and quality can be seen before breaking the seal. 

Fabric is strictly non-returnable once it has been cut and sent for your order. Please order a sample beforehand here or contact us at team@weebluebell.com if you have any questions or hesitations at all before placing your order. 

Wallart is made to order and cannot be returned unless faulty.  

Samples are non-returnable.

For an item purchased from our stockists please return it to the stockist you originally purchased from. Our stockists have their own terms and conditions relating to returns and we cannot process returns bought through them.

If an item is damaged or faulty please email team@weebluebell.com and we will help you there.